Flexible Payment Options
You may pay with via Cash or Credit Card.
Your all-weather partner for roadside assistance and emergencies.
Your all-weather partner for roadside assistance and emergencies.
RES-Q
At Motolite, we understand that experiencing a vehicle breakdown or any kind of roadside emergency can be a stressful ond inconvenient experience. That's why we offer roadside assistance service through Motolite Res-Q, an app that is designed to get you back on the road as quickly and safely as possible.
With Motolite's Res-Q, you can have peace of mind knowing that help is just a phone call away.
How to Use Motolite’s Roadside Assistance App: RES-Q
Motolite's RES-Q app is your reliable and efficient partner during car emergencies. With just a few taps on your phone, you can request assistance and get back on the road in no time. Here's a step-by-step guide on how to use it:
Register your vehicle.
Select the service you need.
To access our RES-Q app, the first step is to register your vehicle. By providing your vehicle's details, you can ensure that the appropriate assistance will be sent to you in case of an emergency.
After registering your vehicle on the RES-Q app, you can select the specific type of service you need, such as jumpstarting a dead battery, assisting with overheating, changing a flat tire, or receiving fuel delivery. This way, you'll get the right assistance that caters to your specific needs.
Verify your details and destination.
Get RES-Q’ed!
After selecting the service you need, you will be prompted to verify your details and destination. This is to ensure that our team has the necessary information to provide you with the best roadside assistance possible.
Once you’ve completed the previous steps, all you need to do is to wait for Motolite's trained technicians to come to your rescue. They will provide you with the necessary roadside assistance to resolve your vehicle whether it be battery, tire, fuel, or overheating issues.
What Does Motolite’s Emergency Roadside Assistance Cover?
Motolite’s emergency roadside assistance covers a wide range of services that can help you during an unexpected breakdown of your vehicle battery.
Battery Troubles
At Motolite, we offer a complimentary battery check and maintenance service to keep your current Motolite battery in optimal condition. Our team of experts will assess your battery's health, taking into account any contributing factors from your vehicle. Based on our assessment, we will determine if your battery requires a recharge or replacement. In the event that a new battery is needed, we've got you covered. We'll deliver a brand new Motolite battery directly to your doorstep, completely free of charge.
Overheating of Engine System
If your car's engine is overheating, our technicians can assist you in safely cooling it down, allowing you to either return home or reach a secure location. For a comprehensive diagnosis of your engine system, we recommend bringing your vehicle to its designated service center.
Empty or Low Fuel
When you're in a situation where your gas tank is empty or running low, and there's no gas station nearby, rely on Motolite RES-Q for assistance. Our fast and dependable service is designed to provide you with enough gas to reach the nearest gas station and keep you moving.
Tire Assistance
Don't let a flat tire ruin your day. Whether you're stuck on the side of the road or in your own driveway, we'll come to you and get you back on the road in no time. Our team of experts is always on standby, ready to provide you with fast and reliable tire assistance to help you change your tire.
Advantages of Motolite’s RES-Q App
With Motolite’s RES-Q application, you'll never have to worry about being stranded on the road again due to its numerous advantages.
Easily Accessible on Mobile Devices
Motolite's RES-Q App offers the convenience of getting roadside assistance anytime, anywhere with just a few clicks on your mobile device. It has a user-friendly interface that helps you get the services you need quickly and easily.
Real-time Location System
With GPS technology, Motolite RES-Q ensures accurate tracking of your location when you need roadside assistance. We can provide you with real-time updates on the estimated time of arrival of our authorized service rider technicians.
Free of Charge
Motolite provides free roadside assistance for vehicles with Motolite batteries installed. For non-Motolite battery users, a minimal fee is charged. Note that this excludes fees for radiator coolant, fuel, and car battery purchases.
What Makes Motolite the Best Choice for Roadside Assistance?
In an emergency situation on the road, having a dependable roadside assistance partner is crucial. With Motolite's RES-Q app and a team of highly trained technicians available 24/7, you can have peace of mind knowing that help is just a tap away.
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First App-Based Roadside Assistance Service in the Philippines
RES-Q is the country's first app-based service for roadside assistance, raising the bar with its innovative and efficient approach. With just a few taps on your mobile device, our team is ready to go the extra mile to provide the help you need, anytime and anywhere.
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24/7 Roadside Assistance Service
Motolite's on-demand 24/7 roadside assistance service is your reliable companion whenever and wherever you need it. It is accessible for free on your mobile or tablet. All services are free for Motolite Battery Users. Please take note that consumables such as fuel have an associated charge.
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Minimal Fee for Non-Motolite Battery Users
We understand that car troubles can happen to anyone, whether or not they are using a Motolite battery. That's why we offer a minimal fee for non-Motolite battery users, so you can rest assured that you are getting top-notch assistance from our skilled technicians.
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Flexible Payment Options
Motolite offers multiple payment methods for battery purchases, including COD, G-Cash, local credit cards, debit cards, and ATM cards.
For other services such as refueling, flat tire, and overheating, we currently accept cash payments only.
Res-Q is initially available in Metro Manila only.
Download now and enjoy hassle-free driving!
Download Motolite’s Roadside Assistance Service App and Enjoy Hassle-Free Driving Anytime, Anywhere!
Don't let unexpected car problems ruin your day. Download Motolite's RES-Q app now and enjoy peace of mind while on the road. With just a few clicks, you can easily access our 24/7 roadside assistance service and get the help you need anytime, anywhere.
Frequently Asked Questions
Res-Q needs a stable data connection for you to request services and to track the location of our rider. If you don't have a stable data connection, please call our hotline at (+632) 8370-6686.
Yes, we accept Visa and Mastercard credit cards issued in the Philippines.
We accept COD (G-Cash payment is now accepted), local credit cards, debit cards, and ATM cards for battery purchases. We only accept cash payment for flat tire, refuel and overheat transactions.
Once you have successfully submitted your request, you will be able to see the progress of your transaction on your mobile device on the Res-Q App screen.
Once your order/ service has been assigned to a Technician Rider, you may be able to see his/her contact details in the App. If no Technician Rider has been assigned yet, you may call our hotline at (+632) 8370-6686.
Yes, our Technician will provide you with a Sales Invoice/Official Receipt.
Delivery for Motolite battery purchase is free of charge.
Not at this point. Our Res-Q Services are currently available in the following areas: 1. Metro Manila; 2. Carino, Baguio City; 3. Binan, Laguna; 4. San Pablo, Laguna; 5. Sta. Cruz, Laguna; 6. San Fernando, Pampanga; 7. Calicanto, Batangas; 8. Sto. Tomas, Batangas; 9. Dasmarinas, Cavite
Please call our hotline at (+632) 8370-6686 to check on the status of the battery recharging. You may also call our Mobile Numbers: Globe - 09178916686 / Smart - 09188436686. Battery recharging normally takes up to 5 calendar days to complete. We will also get in touch with you when your battery is ready to be returned.
You may call our Customer Support Hotline: (+632) 8370-6686. You may also call our Mobile Numbers: Globe - 09178916686 / Smart - 09188436686 or email us at online@motolite.com. You may also reach out to us through our Official Facebook Page (Motolite Express Hatid).
No, RES-Q roadside assistance for overheating only includes the addition of coolant/water to your radiator, to get you back on the road and to a nearest car service center.
RES-Q tire assistance only includes help in replacing a flat tire using your functional spare tire.
Replacing a tire properly will take about 30 minutes. This is due to having to take the tire off the car to inspect it properly.
- Low coolant
- Faulty water-pump
- Faulty thermostat
- locked radiator
- Blocked coolant hose(s)
- Slipping fan-belt
- Head gasket failure
Minimum fuel delivery is 4 liters.
